Research Guides: FHD327 Customer Service &amp; Retail Baking Operations: Websites

Baking & Pastry

American Bakers Association
ABA is the Washington, D.C.-based trade association that has been the voice, your voice, of the wholesale baking industry since 1897. ABA has a long and dedicated history of representing the interests of the wholesale baking industry before the U.S. Congress, federal agencies, state legislatures and agencies, and international regulatory authorities.
International Dairy-Deli-Bakery Association
Baking trends, hot topics, research, jobs, newsletter, management tools and much more.
Baking and Pastry from the Food Network
Patisserie recipes from popular restaurants and pastry shops.

Equipment

PastryChef Central
Find baking and pastry supplies.
Foodservice and Hospitality Magazine
Bakery Supplies - 60,000 Items for Your Bakery
Baking & Bakery Equipment
Find mixers, ovens, proofers, sheet pans and more

Personal and Learning Styles

Index of Learning Styles Questionnaire
A learning style questionnaire prepared by Barbara Solomon and Richard Felder of the North Carolina State University. Take it online and get your results.

Interviewing

Interview Questions and Answers
Interview questions and the best answers created by Allison Doyle for About.com.
Interview Questions
Different types of questions to ask, job specific questions, illegal questions and much more.

Online Statistical Resources

Statista This link opens in a new window
Market and consumer data and all things statistics. Downloadable data, numbers, and facts in various formats on various topics and industries.

Bureau of Labor Statistics
Covers inflation and prices, employment, unemployment, pay and benefits, spending and time use, productivity, and workplace injuries.
U.S. Bureau of Labor Statistics: Career Outlook
Career Outlook articles provide data and information on a variety of topics—including occupations and industries, pay and benefits, and more. These articles are helpful for students, career counselors, jobseekers, and others planning careers.
U.S. Bureau of Labor Statistics: Occupational Outlook Handbook
The Occupational Outlook Handbook is the government's premier source of career guidance featuring information on hundreds of occupations.
U.S. Bureau of Labor Statistics: Occupational Outlook Handbook A-Z Job Index
Browse within this Occupational Outlook Handbook's A-Z Index to find information on thousands of different jobs
Data.gov
Use this site to find data, tools, and resources to conduct research, develop web and mobile applications, design data visualizations, and more.
Pennsylvania State Data Center
The Commonwealth’s official source for demographic and economic data.
Population Reference Bureau
A private, nonprofit organization specializing in collecting and supplying statistics necessary for research and/or academic purposes focused on the environment, and health and structure of populations.
Statistical Abstract of the United States
Comprehensive summary of statistics on the social, political, and economic organization of the United States. Sources of data include the Census Bureau, Bureau of Labor Statistics, Bureau of Economic Analysis, and many other Federal agencies and private organizations.
U.S. Census Bureau
Provides statistical resources for people and households, business and industry, and geography. Included are links to state and county QuickFacts and Statistical Abstract of the United States.
U.S. Census Bureau NAICS Search
The North American Industry Classification System (NAICS) is the standard used by Federal statistical agencies in classifying business establishments for the purpose of collecting, analyzing, and publishing statistical data related to the U.S. business economy.